Application Support Engineer – Securities Finance (FIS SFTC/APEX/Finace)

Act as an application expert for our Securities Lending and Borrowing solution SFTC Provide comprehensive end-to-end 1st & 2nd level support to front traders Assure system availability, handle run-the-bank issues and manage releases to maintain seamless operations Support business colleagues in their daily work and conduct investigations as needed Identify areas for improvement and propose recommendations for enhancing system and processes As a member of our agile organization, participate in daily routines and ceremonies, and contribute your expertise to the quarterly Program Increment Planning (PI) As an employee of Global Products & Solutions Technology, serve as a local liaison between our team, Central IT, and external vendor

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

• 5+ years of practical, hands-on experience as an IT Engineer, Support Engineer, and/or IT Administrator within financial environment

• Knowledge of Securities Lending and Borrowing solution (FIS SFTC), formerly APEX Collateral Management/FINACE is essential

• Apprenticeship in a technical profession, college diploma, or equivalent education or experience

• Basic development skills in databases and SQL, Unix, scripting, and Java are considered a plus

• Experience as DevOps Engineer and CI/CD as well as troubleshooting general IT issues

• Certifications such as Microsoft Certified Solutions Associate (MCSA), Information Technology Infrastructure Library (ITIL), or comparable qualifications are a plus

• Proven ability to communicate effectively with management, business units, IT teams, and external vendors

• Independent, efficient, proactive, and meticulous working style with strong analytical, coordination, and problem-solving skills

• Business fluency in English (C1/C2 level)

• On-call work for exceptional cases only